Cancellation Policy

Admission tickets, encounters, tours, field trips, event tickets or reservations:

Cancellation Policy: All reservations* are fully refundable up to 72 hours in advance, after 72 hours all reservations are non-refundable. *Reservations include the following: Admission Tickets, Moose Encounters, Walk on the Wild Side Tours, Bear Encounters, Step on Guides, School Field Trips, Pre Scheduled-Education programs, and Wildlife Presentations. Please note there are no refunds made due to weather or arriving early. To cancel your admission tickets, tours, field trips, event tickets or reservations please call 907-783-0058 or email info@alaskawildlife.org with your name and reservation number.

To cancel your admission tickets, tours, field trips, event tickets or reservations please email info@alaskawildlife.org with your name and reservation number ready.

Due to poor weather and road conditions, AWCC will be closed effective immediately. Updated: Wednesday, March 22, 2023 at 9:05AM.