Cancellation Policy

Admission tickets, encounters, tours, field trips, event tickets, or reservations:

Cancellation Policy: All reservations* are fully refundable up to 72 hours in advance, after 72 hours all reservations are non-refundable. *Reservations include the following: Admission Tickets, Moose Encounters, Walk on the Wild Side Tours, Walking Tours, Bear Encounters, Step on Guides, School Field Trips, Pre Scheduled-Education programs, and Wildlife Presentations. Please note there are no refunds made due to weather or arriving early.

To cancel your reservations, please email info@alaskawildlife.org with your name and reservation number.

New tour announcement! We are excited to launch the Naturalist Guided Walking Tour, with 2 departures daily. This tour may also be booked last minute. Learn More HERE, or book HERE.